How can we help you?

Popular questions

• How quickly will I get a decision? Decision speed depends on which route the application takes and how clean the inputs are.
• How much can my business borrow, and for how long? This is one of the first things people want to know, and the honest answer has two parts: there is the range we lend within, and there is the amount you are actually offered — which is set by what your company can comfortably afford, not by the top of the range.
• What happens if I cannot connect my bank? Where Open Banking is offered it can be the quickest route, but it is optional and never the only route.
• What a Business Loan costs, and why We try to keep pricing as simple as a short-term loan can be. There are three things to understand — the daily interest, the one-off fee, and the cap that sits over the top of everything.
• Can I pay extra towards my balance? Most customers find that paying a little more, even occasionally, makes a real difference.
• Can I pay my loan off early? You can repay your loan in full at any point. To do this, request a settlement figure — the exact amount needed to clear the balance on a chosen date.
• I am struggling to pay — what should I do? If you are finding it hard to keep up with payments, the most important thing is to tell us early.
• How do I spot a scam pretending to be from Credicorp? Scams that copy real lender brands are unfortunately common. We take this seriously and want every customer to feel confident about telling our messages apart from a fake.
• How to sign in to your Credicorp account Your Credicorp account is available at clients.credicorp.co.uk. Once signed in, you can view your loan balance, download statements, make payments and submit requests without calling or emailing us.

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