About Credicorp

Yes. A community interest company (CIC) that is structured as a private company limited by shares or by guarantee is a UK limited company for our purposes, and is eligible to apply. We assess trading CICs on the same financial criteria as any other limited company applicant: trading history, cashflow, and ability to service the debt from the company's own income.

How CICs differ from standard limited companies in our assessment

CICs are subject to an asset-lock and dividend cap, which means distributing profits is restricted. We take this into account when looking at how the company retains working capital and how repayments will be funded. Revenue-generating CICs — those with trading income from contracts, services, or grants with unrestricted use — typically present the clearest repayment picture.

Grant income and restricted funds

If a significant portion of the CIC's income is restricted grant funding that cannot be applied to commercial loan repayments, this will affect the usable cashflow we can assess. We look at unrestricted or trading income as the primary repayment source. Provide management accounts that clearly separate restricted and unrestricted income to avoid delays in decisioning.

Which products work well for a CIC

• Credicorp Slice — useful for spreading a specific supplier or contractor invoice without tying up restricted reserves.
• Business Loan — suitable where the CIC has a clear, project-linked purpose and foreseeable income to cover instalments.
• Credicorp Flex — works well for CICs with seasonal or contract-driven cashflow that needs a revolving buffer.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a company limited by guarantee apply for business finance?, Can a dormant company restarting trading get a business loan?.

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A company limited by guarantee (CLG) registered at Companies House is a UK limited company and may apply to Credicorp. CLGs are common in the charity, social enterprise, and professional-body sectors. The absence of share capital does not automatically prevent approval — what matters is whether the company has trading income from which it can service a commercial credit facility.

Key considerations for CLGs

Many CLGs are also registered charities. Registered charities are outside our lending criteria because charity law restricts how a charity can take on commercial borrowing and because charitable funds are held on trust for specific purposes. If your CLG is a registered charity, we are not the right lender at this time. If your CLG is not a charity — for example, a trade association, a professional membership body, or a social enterprise without charitable status — we assess it as we would any other trading limited company.

What we need from a CLG applicant

• Filed accounts from Companies House showing the company's financial position.
• Management accounts or bank statements evidencing current trading income.
• Clarity on how the funds will be used and repaid from the company's operating income.
• Confirmation that no charitable restriction applies to taking on commercial debt.

Repayment and the no-share-capital structure

Because a CLG has no shareholders to return capital to, retained surpluses typically remain in the business. This can actually support a clear repayment picture. We focus on operating income and expense run-rates rather than dividend or equity metrics.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a community interest company apply for business finance?, Can a newly incorporated company apply for a business loan?.

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Yes — a previously dormant company that has restarted trading is eligible to apply. The key difference from a straightforward established-business application is that your recent filed accounts may show no activity, so we place greater weight on current trading evidence and short-term financial projections.

What counts as evidence of restarted trading

We typically look for at least a few months of genuine trading activity after the restart. Useful evidence includes bank statements showing revenue receipts, signed customer contracts or purchase orders, VAT returns (if applicable), and current management accounts. If the company traded actively in a prior period before going dormant, those historic accounts also help us understand the business model.

Why the dormancy period matters

A long dormancy — several years, say — means the market context may have changed and the previous trading record carries less weight. A brief dormancy (for example, a company paused during a restructure and now relaunched) is viewed more favourably because the trading DNA is essentially continuous. Either way, be clear in your application about the reason for dormancy and the plan going forward.

Which product suits a restarting company

• Credicorp Slice — spreading a specific supplier invoice over 3–4 weeks is often the lowest-friction entry point for a company still rebuilding its track record.
• Business Loan — available once we have sufficient trading evidence to support a fixed repayment schedule.
• Credicorp Flex — a revolving facility typically requires a more established cashflow pattern before we can size the limit reliably.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a newly incorporated company apply for a business loan?, Can a community interest company apply for business finance?.

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A holding company registered at Companies House as a UK limited company or LLP is eligible to apply. In practice, most holding companies exist to own shares rather than to trade directly, so our assessment focuses on the substance behind the application: the operating subsidiaries, consolidated accounts, and how the funds will actually be deployed.

What we need to see from a holding company

Because a pure holding company may have little standalone revenue, we typically ask for consolidated group accounts or management information that shows the trading performance of the wider group. We also want to understand the cashflow route — how the holding company will service repayments if its income is dividends or inter-company loan receipts from subsidiaries.

Group structures and intra-group lending

If the intention is to on-lend the funds to an operating subsidiary, tell us at the outset. We will assess whether that structure works within our credit framework. Alternatively, the operating subsidiary itself may be a stronger applicant in its own right — we are happy to discuss which entity best fits the application.

Products that suit holding-company needs

• Business Loan — suited to a defined one-off purpose, such as funding a subsidiary investment or acquisition cost.
• Credicorp Flex — a revolving facility useful where the holding company manages working capital across the group on a seasonal or cyclical basis.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a group of companies apply for business finance?, Can an LLP apply for a business loan or credit facility?.

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Credicorp does not impose a minimum trading-age threshold, but a newly incorporated company — typically under twelve months old — presents a limited financial track record. That means we work harder on alternative evidence of viability. The stronger your current trading evidence, the more competitive an offer we can make.

What replaces filed accounts for new companies

If your company has not yet filed its first statutory accounts, we look at the following instead:

• Business bank statements showing money flowing in from customers or clients.
• Signed contracts, confirmed purchase orders, or letters of intent from customers.
• A short cashflow forecast covering the facility term, showing how repayments will be met.
• VAT registration and any returns filed, if applicable.
• The directors' relevant sector experience — useful context even though we do not take personal guarantees.

Which product is most accessible for a new company

Credicorp Slice is often the most practical first step. It spreads a specific business bill — a supplier invoice, a contractor payment, a one-off service fee — across 3–4 weekly instalments at a flat 6% fee. There is no compounding interest and no long-term commitment, making it well-suited to a company still building its track record. A Business Loan or Credicorp Flex revolving facility becomes easier to access once several months of consistent revenue are visible.

Improving your application as a new company

Open a dedicated business bank account early, invoice promptly, and keep management accounts current. The cleaner and more consistent the financial paper trail, the faster and more favourably we can assess you — even if formal company accounts do not yet exist.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a dormant company restarting trading get a business loan?, Does the company need UK-resident directors to apply?.

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A special purpose vehicle (SPV) incorporated as a UK limited company at Companies House is technically eligible to apply. In practice, the critical question is whether the SPV itself generates income or holds assets that produce a clear, serviceable cashflow. Many SPVs are structured to ring-fence assets or liabilities for a parent group and have no independent revenue stream — these do not fit our lending model.

SPVs that tend to qualify

• Trading SPVs — set up to operate a specific contract, project, or revenue-generating activity. If the SPV invoices customers, holds a service contract, or operates a venue or property commercially, it presents a visible cashflow for assessment.
• Property-owning SPVs with rental income — commercial property SPVs with tenanted income can apply. We look at the rental roll and lease terms rather than market valuations alone.
• Project-finance SPVs mid-delivery — where a defined project generates staged payments, a Business Loan or Credicorp Slice can bridge a specific cost to the next receipt.

SPVs that fall outside our criteria

A dormant SPV, a pure asset-holding entity with no income, or an SPV whose only cashflow is an intercompany subsidy with no contractual basis does not present a standalone repayment picture we can underwrite. If your SPV sits in this category, the operating parent or a trading entity in the same group may be a better applicant.

What we need from an SPV application

Explain the SPV's purpose clearly at the outset. Provide any project agreements, lease schedules, or contracts that evidence income. Filed or management accounts showing the SPV's own profit and loss are essential — consolidated group accounts alone are not sufficient.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a holding company apply for business finance?, Can a dormant company restarting trading get a business loan?.

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A UK limited company that operates as a subsidiary of an overseas parent is assessed in its own right. Provided it is registered at Companies House, has a UK business bank account, and has UK trading activity, it can apply for any of our products. We do not look through to the parent company or require the parent to co-sign or guarantee the facility.

Assessing a UK subsidiary

We focus on the subsidiary's own revenue, expenses, and cashflow. If the subsidiary is primarily a cost centre or pass-through entity with minimal standalone income — for example, a UK sales office whose contracts are booked by the parent — we will need to understand clearly how repayments will be funded. Inter-company transfers from the parent can count as a repayment source if they are consistent and documented.

Inter-company loans and transfer pricing

Some UK subsidiaries receive funding from their parent via inter-company loans. If your subsidiary's balance sheet is heavily structured around such arrangements, share a brief explanation alongside management accounts. We are familiar with group treasury structures and will not penalise a clean inter-company funding model — we simply need to understand the cashflow picture clearly.

What the application requires

• The subsidiary's filed accounts or, if newly incorporated, current management accounts.
• A UK business bank account for drawdown and repayment.
• Details of the operating model and how the subsidiary generates or receives the income that will service the debt.
• No parent guarantee — the facility is with the UK entity alone.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Does a company with overseas directors qualify for Credicorp business finance?, Can a group of companies apply for business finance?.

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Yes. Credicorp lends to UK limited liability partnerships (LLPs) registered at Companies House, alongside private limited companies. If your LLP is trading, has filed accounts, and has a UK business bank account, you can apply for a Business Loan, Credicorp Flex revolving facility, or Credicorp Slice bill-spread product.

What we look at for an LLP application

We review the LLP's filed accounts and management information, trading history, and cashflow. Because lending is to the LLP as a legal entity, decisions are based on the partnership's financial position rather than on individual members' personal finances.

Designated members and authority to borrow

Any member who applies must have authority to commit the LLP to a credit agreement — typically a designated member or one authorised by the LLP agreement. We may ask you to confirm this during the application. We do not require a personal guarantee from any individual member.

Products available to LLPs

• Business Loan — a fixed sum advanced for a fixed short term, repaid in regular instalments.
• Credicorp Flex — a revolving credit limit you draw, repay, and redraw as your working-capital needs change.
• Credicorp Slice — spreads a specific business bill across 3–4 weekly payments at a flat 6% fee with no compounding interest.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a holding company apply for business finance?, Can a newly incorporated company apply for a business loan?.

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Each application is made by an individual UK limited company or LLP as the borrowing entity. If you have a group of companies and two or more entities wish to borrow, each applies separately and each agreement is entered into by that entity alone. We do, however, look at the group's overall financial health when assessing any member of it.

How group exposure is assessed

When one group company has an existing facility with us, applications from connected companies are reviewed alongside that existing exposure. We consider the consolidated financial position, any inter-company guarantees already in place, and whether the group as a whole can support the additional facilities requested.

Practical tips for group applications

• Apply with the entity that has the strongest standalone trading history where possible.
• Provide consolidated management accounts as well as statutory accounts for individual entities — this speeds up assessment.
• Disclose connected-company relationships upfront; undisclosed group links will be identified from Companies House data and may slow decisioning.

Products available to group entities

All three products — Business Loan, Credicorp Flex, and Credicorp Slice — are available to qualifying group entities. A Credicorp Flex revolving facility can be particularly useful where several subsidiaries draw from a pooled working-capital need managed at group level, provided each entity holds its own facility agreement.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a holding company apply for business finance?, Can a dormant company restarting trading get a business loan?.

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Credicorp is a UK business lender working with limited companies and LLPs across the country. We're a focused team, and the people who do well here tend to care about getting the details right and treating customers fairly.

The kind of work we do

Our teams span lending and credit assessment, customer support, collections and hardship support, technology, compliance and operations. Because we lend to businesses rather than consumers, the work often involves understanding how companies actually trade and how to fund them sensibly.

What we look for

• People who take responsibility and follow things through
• Clear, honest communicators, both with colleagues and customers
• A genuine interest in doing right by the businesses we serve
• Comfort with the standards and care that lending requires

How to apply

When we have openings, you'll find them advertised through our usual recruitment channels. If you're interested in working with us and don't see a role that fits, you're welcome to get in touch through our contact form and tell us a bit about yourself.

A note on recruitment fraud

We will never ask candidates to pay a fee to apply or to secure a role. If you receive a suspicious message claiming to be from Credicorp recruitment, please check it with us before responding.

See also: Which businesses can borrow from Credicorp?, What does it mean that Credicorp is an exempt business lender?, Lending to limited companies across the UK.

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Credicorp offers two products to UK limited companies and LLPs: Credicorp Flex and Credicorp Slice. Both are forms of business funding, and both are agreements with your company rather than with you personally.

Credicorp Flex

Flex is designed for businesses that want flexibility in how and when they draw on funding, with accrual that reflects how the facility is actually used. It tends to suit companies with variable or seasonal cash-flow needs that don't always know the exact amount they'll need up front.

Credicorp Slice

Slice is structured around a more defined arrangement, which can suit businesses that prefer a clearer, planned shape to their borrowing and repayments.

Choosing between them

• Think about whether your funding need is variable or fixed
• Consider how predictable your incoming cash flow is
• Look at the specific rate and term shown in any offer you receive

The figures that matter to your decision, the rate, any charges and the term, are always the ones set out in your own offer, not generic numbers. We don't quote a single headline rate because the right terms depend on your business.

If you're unsure which product fits, contact us and we can talk through how each one works for a company like yours. As with all our lending, this is exempt business lending and the Financial Ombudsman Service and FSCS do not apply.

See also: How Credicorp decides whether to lend to your company, Credicorp Flex vs Credicorp Slice: choosing a product, Choosing between Credicorp Flex and Credicorp Slice.

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The borrowing entity must be a UK limited company or LLP registered at Companies House, but we do not require its directors or members to be UK residents or nationals. International directors, non-domiciled directors, or companies where the majority of directors are based abroad are all eligible to apply, provided the company itself has genuine UK trading substance.

What we mean by UK trading substance

A company incorporated at Companies House but with no real UK operations — no UK revenue, no UK employees, no UK bank account — would struggle to demonstrate a repayment source. We look for evidence that the company is genuinely active in the UK: a UK business bank account, HMRC registration (for VAT or corporation tax), UK-based customers or contracts, and operations or staff in the UK. The more of these that apply, the more straightforward the assessment.

Overseas-director practical requirements

• The facility agreement is signed on behalf of the UK company — overseas directors can sign electronically or via a UK-authorised signatory.
• We use Companies House records to verify director identity; overseas directors registered there do not face additional documentation hurdles beyond standard AML and KYC checks.
• A UK business bank account in the company's name is required for drawdown and repayment — this is a hard requirement regardless of director residency.

Companies wholly owned by overseas entities

A UK subsidiary of an overseas parent is treated as a UK company for our purposes. We assess the subsidiary's own UK financials; parent-company guarantees from overseas entities are not part of our standard structure and are not required or sought.

We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.

See also: Can a newly incorporated company apply for a business loan?, Can a UK subsidiary of an overseas parent company apply?.

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No. Credicorp lends only to UK limited companies and limited liability partnerships (LLPs), and only for business purposes. We do not lend to individuals, sole traders, or ordinary partnerships made up of individuals.

Why the restriction

Our products are structured for incorporated businesses. A limited company or LLP is a separate legal entity from the people who run it, and our agreement is with that entity. A sole trader, by contrast, is legally the same as the individual behind the business, which would bring the lending into the consumer-credit space we don't operate in.

What this means for you

• If your business is a limited company or LLP, you may be eligible to apply
• If you trade as a sole trader, we are not able to lend to you
• We never lend for personal or household purposes

If you've recently incorporated

If you used to trade as a sole trader and have since set up a limited company, it's the company that would apply, and we'd assess the company on its own footing. Bear in mind that a newly incorporated company has a shorter trading history, which we take into account.

Because we lend only to businesses, this is exempt business lending: the Financial Ombudsman Service and FSCS protection do not apply.

For eligibility detail, see which businesses can borrow from Credicorp, lending to limited companies across the UK and what exempt business lending means.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Is Credicorp a lender or a broker?.

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Credicorp lends only to UK limited companies and limited liability partnerships, and only for genuine business purposes. When you apply, we look at your company as a whole rather than at any individual director's personal credit position.

What we consider

Our assessment is built around how your business actually operates and how it is likely to manage repayments on the product you have chosen, whether that is Credicorp Flex or Credicorp Slice.

• How long the company has traded and the sector it operates in
• Patterns in turnover, cash flow and seasonality
• The company's existing commitments and how they are serviced
• The purpose of the funding and how it fits the business

Why decisions vary

No two businesses are identical, so two companies applying for similar funding can receive different outcomes or different terms. The rate and term you see are always the ones set out in your specific offer, based on your company's circumstances.

What we don't do

We do not take personal guarantees from directors, and we do not lend to individuals or sole traders. Because this is exempt business lending, it sits outside the FCA consumer-credit regime, which means the Financial Ombudsman Service and FSCS protection do not apply.

If a decision isn't what you hoped for, you're welcome to contact us to understand the reasoning and discuss whether a different approach might suit your business better.

See also: Does Credicorp lend to sole traders or individuals?, Funding for UK retail companies, What does it mean that Credicorp is an exempt business lender?.

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People sometimes ask how a lender like Credicorp works behind the scenes. Here's a plain, non-technical overview of how we're set up and what it means for the businesses we fund.

A direct lender

Credicorp lends its own funding directly to UK limited companies and LLPs. We're not a broker passing you to someone else, and we're not a peer-to-peer marketplace matching you with individual investors. When your company borrows, the agreement is between your business and Credicorp.

What that means for you

• One relationship: you deal with us throughout
• One agreement: the terms in your offer come from us
• One point of contact: your account and support sit with Credicorp

How we make money

We're a commercial business. We earn from the lending we provide, on the terms set out in each company's offer. We don't quote a single headline rate because the right terms depend on the business, the product and the circumstances. The numbers that apply to you are always the ones in your own agreement.

Where we sit

Because we lend only to businesses, we operate as an exempt business lender, outside the FCA consumer-credit regime. That means the Financial Ombudsman Service and FSCS protection don't apply to these agreements, and we hold ourselves to our own standards of fair dealing instead.

See also: Is Credicorp a lender or a broker?, How we protect your account behind the scenes, Glossary: forbearance.

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When your company applies to or borrows from Credicorp, you trust us with information about the business and the people who run it. We take that seriously and handle it in line with UK data-protection law.

What we collect and why

We collect the information we need to assess applications, run accounts, meet our legal obligations and support customers. That can include company details, financial information, and details of the people authorised to act for the business.

How we keep it safe

• Access is limited to people who need it to do their job
• We use technical and organisational measures to guard against unauthorised access
• We retain information only as long as we have a legitimate reason to

Your rights

Data-protection law gives individuals rights over their personal data, including the right to ask for a copy of the personal information we hold and, in certain circumstances, to have it corrected or erased. You can exercise these rights by contacting us.

Where to read more

Our privacy notice sets out the full detail of how we use personal information, who we share it with, and how to make a request. Note that data-protection rights are separate from the consumer protections that don't apply to exempt business lending, such as the Financial Ombudsman Service and FSCS.

See also: How do you keep my data secure?, Is my business data safe when I apply?, What happens to my data after I close my account?.

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Businesses don't always run to plan. A late-paying customer, a quiet season, or an unexpected cost can all put pressure on cash flow. If your company is finding it hard to keep up with a Credicorp Flex or Credicorp Slice agreement, we'd far rather hear from you than not.

Why contact us early

The earlier we know, the more options there usually are. Talking to us before a payment is missed gives us the best chance of finding a workable way forward together.

What we'll do

• Listen to what's happening with the business
• Try to understand your company's current and likely cash flow
• Discuss whether a temporary or longer-term adjustment could help
• Be clear about what any change would mean for your agreement

What we ask of you

Honesty helps us help you. The more accurate a picture you can give us of your company's position, the better we can tailor any support. If a formal insolvency process becomes relevant, we'll explain how that affects the agreement.

Where this fits

This is our own commitment to dealing fairly with business customers in difficulty. As exempt business lending, your agreement isn't covered by the Financial Ombudsman Service or FSCS, but that doesn't change our intention to work constructively with you.

See also: Our responsible lending standards, How Credicorp uses technology in its lending decisions, Credicorp Flex and Credicorp Slice: our two products explained.

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Like most modern lenders, Credicorp uses technology to help assess applications and run accounts efficiently. We think it's fair to be open about that, so here's a plain explanation of how it fits into our lending to UK companies.

What technology helps us do

• Bring together the information relevant to a company's application
• Look at patterns in how a business trades and manages its commitments
• Keep accounts, statements and communications accurate and timely

Decisions about your business

Our assessment is focused on the company, how it trades, its cash flow and its overall circumstances, rather than on a director's personal credit standing. The outcome and any terms are specific to your business, and the rate and term that apply are always those set out in your own offer.

Talking to a person

Technology supports our work, but you can always reach a human. If you want to understand a decision or discuss your company's situation, get in touch and we'll talk it through.

Your data

We handle the information involved in line with UK data-protection law, and our privacy notice explains it in full. As with all our lending, this is exempt business lending, so the Financial Ombudsman Service and FSCS protection do not apply.

See also: How Credicorp decides whether to lend to your company, How is my data used in lending decisions? and What we look at when we make a lending decision.

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Unfortunately, well-known names are sometimes copied by others. To be sure you are dealing with the genuine Credicorp Limited, check the following:

• Our official UK website is credicorp.co.uk.
• We are registered in England and Wales, company number 16093826 — you can verify this on the Companies House register.
• Our registered office is Suite AU31848, 9 Skyport Drive, Harmondsworth, West Drayton UB7 0LB.
• Our contact email addresses use the credicorp.co.uk domain.

If you receive a message that claims to be from us but the details do not match, or if anyone asks you to make a payment to an account you do not recognise, do not respond — contact us using the details on this website so we can confirm. We will never pressure you into an immediate payment to an unfamiliar account. For more on how we contact customers, see how Credicorp will and won't contact you and recognising phishing and smishing messages.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Is Credicorp a lender or a broker?.

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We want it to be easy to reach the right team. Whether you're asking about an application, managing an existing facility, or just have a general question, here's how to get in touch.

If you already have a facility

If your company has a live Credicorp Flex or Credicorp Slice agreement, the quickest route is usually to sign in to your account, where you can see your balance, statements and the contact options linked to your account.

General enquiries

• Use the contact form on our website to send us a message
• Tell us your company name so we can find the right records
• Let us know the nature of your enquiry so it reaches the right team

Specialist teams

Some enquiries are best handled by a dedicated team. Questions about payments, hardship support, or complaints are routed to specialists, so describing your issue clearly helps us get you to the right people first time.

If your business is struggling

If your company is worried about meeting repayments, please contact us early rather than waiting. We would much rather talk things through and look at the options together.

Please remember we can only discuss a company's account with people authorised to act for that company, and we may ask questions to confirm who you are.

See also: How to make a complaint to Credicorp, How to get help and support from Credicorp, How Credicorp treats businesses in financial difficulty.

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If we've fallen short, we want to know. Raising a complaint helps us put things right for your company and improve for everyone else. You don't need to use any particular form of words to complain, just tell us what's wrong.

How to raise it

• Get in touch through our contact form or your account
• Tell us your company name so we can find your records
• Explain clearly what happened and what you'd like us to do

What happens next

We'll acknowledge your complaint, look into it properly, and aim to respond within a reasonable time. If we need more information from you, we'll ask. We'll explain our findings and, where we got something wrong, what we'll do about it.

If you're still not happy

We'll always try to resolve things directly. Please note that, because Credicorp is an exempt business lender, complaints about these agreements are not within the remit of the Financial Ombudsman Service, and FSCS protection does not apply. This means our internal process is the main route to resolution, so we take it seriously.

Who can complain

For account-related complaints, we can only deal with people authorised to act for the company, and we may verify who you are before discussing the details.

See also: Complaining about your Credicorp Flex facility, How do I make a complaint?, Making a complaint: your options and our process.

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Credicorp is the lender. We are not a broker, an introducer, or a comparison site that passes your details on to other firms. When your company borrows through Credicorp Flex or Credicorp Slice, the agreement is directly between your business and us.

Why the difference matters

A broker arranges finance on your behalf and may earn a commission for sending you to a lender. As a direct lender, we make the credit decision ourselves, we set the terms in your offer, and we are the party your company repays. There's no middle layer.

What this means for you

• You deal with us directly throughout the relationship
• The rate and term in your offer come from us, not a third party
• Your account, statements and support all sit with Credicorp

A word on imposters

Because we're a direct lender, be cautious of anyone claiming they can "get you" a Credicorp facility for an up-front fee. We don't charge fees to apply, and legitimate funding comes through our own application process. If something looks off, check with us first.

As with all our lending, this is exempt business lending to UK limited companies and LLPs, so the Financial Ombudsman Service and FSCS do not apply.

Related company articles explain which businesses can borrow from Credicorp, what exempt business lending means and why we do not take personal guarantees.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Does Credicorp lend to sole traders or individuals?.

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No. This is a common point of confusion, so to be completely clear: Credicorp Limited is an independent company registered in the United Kingdom (in England and Wales, company number 16093826), with its registered office in London.

We are not connected with, owned by, or affiliated to:

• Credicorp Ltd, the financial holding company listed on the New York Stock Exchange as BAP and headquartered in Lima, Peru;
• Banco de Crédito del Perú or any other company in the Peruvian Credicorp group;
• any bank, lender or business using a similar name in Nigeria or any other country.

Any resemblance is limited to the word "Credicorp" in the name. If you are a customer of, or are looking for, one of those other organisations, you will need to contact them directly — we are unable to help with accounts that are not ours. For full registration details and our address, see where Credicorp Limited is registered and based, and for background on the company see who Credicorp Limited is.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Is Credicorp a lender or a broker?.

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Credicorp Pty Limited is a related company of Credicorp Limited, based in Australia. Its details are:

• Credicorp Pty Limited, ACN 679 428 605
• Unit 7B, 251 Pearson Street, Woodlands WA 6018, Australia
• Telephone 08 9329 4652 — website credicorp.com.au

It is a separate legal entity. Credicorp Pty Limited operates in Australia; Credicorp Limited (this company) operates in the United Kingdom. If your account or enquiry relates to Australia, please use the Australian company's contact details above.

See also: Why does Credicorp have group companies in the UK and Australia?, Is Credicorp Limited the same as Credicorp in Peru (NYSE: BAP)?, Glossary: sister company.

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People often type our name with an extra "t" — Creditcorp or Credit Corp — and that small difference can cause real confusion, because more than one organisation sits near those spellings. Here is the honest breakdown of what is ours and what is not.

Our name is Credicorp, no T

This company is Credicorp Limited — spelled C-R-E-D-I-C-O-R-P, with no "t" in the middle — registered in England and Wales, company number 16093826. Our official UK customer site is credicorp.co.uk and our email addresses end @credicorp.co.uk. That is the spelling and the domain to trust for anything to do with your account.

The 'Creditcorp' domains that are ours

To reduce confusion and protect the brand, our group also holds and aligns the "with a T" spellings — including creditcorp.co.uk and creditcorpgroup.co.uk. These are group-aligned domains belonging to us; they point to genuinely connected, Credicorp-group information rather than to an unrelated business. So if you land on one of those by typing the name with a T, you have not stumbled onto an impostor.

The 'Credit Corp' that is NOT ours

Separately, there is Credit Corp Group Limited of Australia, listed on the Australian Securities Exchange as ASX: CCP. That is a different, unrelated company, and we are not connected with it. If your query relates to Credit Corp Group in Australia, you will need to contact them directly — we do not hold their records and cannot help with their accounts. (This is separate again from Credicorp in Peru, NYSE: BAP — see is Credicorp the same as Credicorp in Peru.)

Our own group companies

Within our genuine group, the other entities you may come across are our related Australian company Credicorp Pty Limited and our related UK company CM Beyer Limited. Each serves its own customers and answers only for its own accounts — see why we have group companies in the UK and Australia.

If you are not sure

The safest check is always the same: type credicorp.co.uk yourself and confirm the company number is 16093826. If a message or website with a slightly different spelling asks you to pay or log in, treat it carefully — see which Credicorp websites are genuinely ours and how to know you are dealing with the genuine Credicorp Limited.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Is Credicorp a lender or a broker?.

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Credicorp is a UK business lender, and we work with limited companies and LLPs the length and breadth of the country. We don't restrict ourselves to one city or region, what matters is that you're a UK-registered company borrowing for business purposes.

Different regions, different businesses

The UK's regional economies look very different from one another. Manufacturing and logistics are prominent across the Midlands and the North, professional and financial services cluster in and around London and the major cities, while tourism, agriculture and the food and drink trade shape many rural and coastal economies in Scotland, Wales and the South West.

How we lend wherever you are

• We assess each company on how it actually trades, not on its postcode
• Seasonal and regional cash-flow patterns are part of what we consider
• Credicorp Flex and Credicorp Slice are available to eligible companies nationwide

Local context, consistent standards

A coastal hospitality business with a busy summer and a quiet winter has very different cash flow from a steady professional-services firm. We try to understand those rhythms so the funding fits the business, while applying the same standards everywhere.

The constants

Wherever your company is based, we lend only to limited companies and LLPs, never to individuals or sole traders, and we don't take personal guarantees. This is exempt business lending, so the Financial Ombudsman Service and FSCS protection do not apply.

See also: What does it mean that Credicorp is an exempt business lender?, Business lending in Newcastle upon Tyne, Which businesses can borrow from Credicorp?.

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Even though business lending is outside the FCA consumer-credit regime, Credicorp holds itself to clear standards. We want the companies we fund to be able to repay comfortably and to understand exactly what they are agreeing to.

Lending that fits the business

We assess each company on how it trades and whether the funding genuinely suits its needs. We would rather decline or adjust an offer than provide funding that could put a business under avoidable strain.

Clear terms, no surprises

• The rate, any charges and the term are set out in your offer before you commit
• We explain how your chosen product, Credicorp Flex or Credicorp Slice, actually works
• We don't take personal guarantees from directors

Support if things get difficult

Businesses go through ups and downs. If your company is heading into difficulty, we would much rather hear from you early. We aim to work constructively with customers facing genuine hardship to find a sensible way forward.

What this is not

These standards are our own commitment to fair dealing. They are not the consumer protections that apply to personal borrowing. Because we are an exempt business lender, the Financial Ombudsman Service and the Financial Services Compensation Scheme do not apply to your agreement.

See also: What Credicorp stands for: our values, How Credicorp decides whether to lend to your company, Careers at Credicorp.

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Credicorp exists to fund UK limited companies and LLPs in a way that's clear, fair and genuinely useful to the business. A few principles guide how we work, and they shape decisions across the company.

Clarity over jargon

We try to explain things in plain language, from how Credicorp Flex and Credicorp Slice work to exactly what's in your offer. You should never feel you signed something you didn't understand.

Fairness in practice

• We assess companies on how they actually trade
• We don't take personal guarantees from directors
• We aim to support businesses that hit a rough patch rather than walk away

Responsibility

Lending well means thinking about whether funding is right for a business, not just whether we can provide it. We'd rather build lending relationships that last than push a deal that doesn't fit.

Honesty about what we are

We're a direct lender and an exempt business lender. That means we're upfront that the Financial Ombudsman Service and FSCS protection don't apply to these agreements, and we hold ourselves to our own standards instead. We'd rather you know exactly where you stand than discover it later.

See also: Is the decision fair and unbiased?, What kind of lender is Credicorp?, Does Credicorp lend to sole traders or individuals?.

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Credicorp lends only to UK limited companies and LLPs for business purposes. Lending of this kind, to businesses rather than to consumers, generally falls outside the scope of the Financial Conduct Authority's consumer-credit regulation. That's what people mean when they describe us as an exempt business lender.

Why business lending is treated differently

Consumer-credit rules exist primarily to protect individuals borrowing for personal reasons. A limited company borrowing to fund its trading activity is in a different position, and the law recognises that. Because of this, certain consumer protections are not part of a business-to-business agreement.

What this means in practice

• You will not have access to the Financial Ombudsman Service for these agreements
• The Financial Services Compensation Scheme (FSCS) does not apply
• Consumer-credit rights such as cooling-off periods designed for individuals do not apply in the same way

What still protects you

This doesn't mean there are no standards. We aim to lend responsibly, set out terms clearly in your offer, and treat customers fairly, including businesses that run into difficulty. Your agreement, our complaints process and ordinary contract and data-protection law all still apply. If anything in your agreement is unclear, ask us before you sign.

See also: What kind of lender is Credicorp?, Does Credicorp lend to sole traders or individuals?, Lending to limited companies across the UK.

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"What kind of lender are you?" is a fair first question, and the answer shapes everything else about how we work. In short: we are a direct business lender to UK companies, not a broker and not a consumer lender. Here is what that means in practice, and what it deliberately rules out.

A direct lender, not a broker

We lend our own money and make our own decisions. There is no panel of lenders behind us and no broker in the middle, which is part of why decisions are quick and why every figure comes straight from us. When you deal with Credicorp, you are dealing with the lender.

A business lender, to companies

We lend only to UK limited companies and LLPs — bodies corporate — for genuine business purposes. The company is the borrower. We do not lend to sole traders, ordinary partnerships, or individuals, and we do not offer personal loans of any kind. See who is eligible to borrow and what a body corporate is.

No personal guarantee

The director who signs is not personally liable. We do not take a personal guarantee, and we take no charge over a home or personal savings, so the borrowing is not a personal debt on the director's own credit file. See what a personal guarantee is.

Outside FCA consumer-credit regulation

Because we lend to a company for business purposes, this is not regulated consumer credit. A body corporate is not an "individual" or a "relevant recipient of credit" under Articles 60B and 60L of the FSMA Regulated Activities Order 2001, so the agreement falls outside FCA consumer-credit regulation, and the product is not covered by the Financial Ombudsman Service or the FSCS. That is an honest limit, not a selling point — we run our own internal complaints process instead. See what FOS and FSCS cover and what the FCA reference means.

How we are different from a payday or consumer lender

• The company borrows, for business reasons — not a person for personal spending.
• There is no personal guarantee and nothing secured on your home.
• The total cost of a single loan is capped at 100% of what you borrow — you never repay more than double — and there is no penalty-rate uplift if you fall behind.
• We assess the company's affordability and lend responsibly, sometimes offering less than asked, or declining, when that is the right call.

Not the overseas "Credicorp" firms

We are a UK company and are not connected with Credicorp in Peru (NYSE: BAP), Credit Corp Group in Australia (ASX: CCP), or any similarly named business abroad — see the disambiguation article. For our products, see business loans, and for the philosophy behind our decisions, how we lend.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Is Credicorp a lender or a broker?.

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Credicorp Limited is a United Kingdom company. With credit, it pays to know exactly who and where you are dealing with — so here are our full register details and how to check them for yourself.

Our registration details

• Company name: Credicorp Limited
• Country of registration: England and Wales
• Companies House number: 16093826
• Date of incorporation: 21 November 2024
• Registered office: Suite AU31848, 9 Skyport Drive, Harmondsworth, West Drayton UB7 0LB, United Kingdom

You can verify every one of these facts independently. The Companies House register is the official public record of UK companies and is free to search. Look up our company number (16093826) on find-and-update.company-information.service.gov.uk and you will see our name, status, registered office and filing history.

Our public contact channels

Customer-facing contact channels are all on this website. Our customer service phone number and email addresses are published on the Contact Us and support page, and on every Newsroom article and Support Article. All of our official email addresses end in @credicorp.co.uk. If you ever see a message that claims to be from us but the email domain is different, treat it with caution.

Our group

Credicorp Limited is a related company of CM Beyer Limited, also based in the United Kingdom. We also have a related Australian company, Credicorp Pty Limited (ACN 679 428 605), which operates separately in Australia. The shared corporate background is summarised on CM Beyer Limited's group page.

If you are unsure whether a phone call, letter, email or text message really comes from Credicorp Limited, please contact us using the details on this site before acting on it. Verifying is always quicker and safer than guessing.

To check related identity points, read whether Credicorp Pty Limited in Australia is part of the same group, which other Credicorp companies we are not connected with and how to tell a genuine Credicorp email.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Is Credicorp a lender or a broker?.

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Credicorp lends to UK limited companies and limited liability partnerships, for business purposes only. Below is a plain summary of who can apply. Meeting these points doesn't guarantee an offer, it simply means your business may be eligible to be assessed.

The basics

• Your business is a UK-registered limited company or LLP
• The funding is for genuine business purposes, not personal or household use
• The company is trading and able to provide information about how it operates
• The person applying is authorised to act for the company

What we don't fund

We don't lend to individuals, sole traders, or ordinary partnerships of individuals, and we don't fund personal spending. We also can't fund purposes that are unlawful or fall outside our lending policy.

Sector and circumstances

We work with companies across a wide range of sectors. Whether a particular business is suitable depends on how it trades, its cash flow and its overall circumstances, which is why two companies in the same industry can get different outcomes.

If you're not sure

If you're unsure whether your company qualifies, get in touch and we can talk it through. Remember this is exempt business lending, so the Financial Ombudsman Service and FSCS do not apply.

See also: Limited company, LLP or sole trader: lending eligibility compared, Top-up eligibility: when can you borrow again? and Lending to limited companies across the UK.

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Credicorp Limited is an independent lender based in the United Kingdom. We were established on 21 November 2024 and have been trading ever since, offering loans and realistic financial solutions to customers across the UK.

Registration and address

We are registered in England and Wales under company number 16093826, and our registered office is at Suite AU31848, 9 Skyport Drive, Harmondsworth, West Drayton UB7 0LB. Our website is credicorp.co.uk and our customer service team can be reached using the contact details on this site.

Group companies

We are a related company of CM Beyer Limited. We also have a related company in Australia — Credicorp Pty Limited — which is a separate legal entity. Credicorp Limited is not part of, owned by, or affiliated with any similarly named bank or financial group in Peru, Nigeria or elsewhere — for detail on this see Credicorp Limited vs Credicorp Peru. For our full registration details and address, see where we are registered and based. To verify you are dealing with the genuine company, see how to verify you are dealing with the genuine Credicorp.

See also: Careers at Credicorp, Credicorp Flex and Credicorp Slice: our two products explained, Is Credicorp a lender or a broker?.

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Many business lenders ask a company's directors to sign a personal guarantee, which makes them personally liable if the company can't repay. Credicorp doesn't do this. Our lending is to the company itself, and the company is responsible for the agreement.

What this means for directors

If you are a director of a borrowing company, you are not personally signing away your home, savings or other personal assets to back a Credicorp Flex or Credicorp Slice facility. The obligation sits with the limited company or LLP that entered the agreement.

Why we lend this way

We assess businesses on how they trade and how their cash flow can support repayments, rather than relying on a director's personal net worth as a backstop. We think that's a healthier basis for a lending relationship and it keeps the line between business and personal finances clear.

• The borrower is the company, not the individual
• Directors are not asked to underwrite the debt personally
• Our credit decision focuses on the business, not personal assets

Things to keep in mind

Directors still have ordinary legal duties to act properly on behalf of the company, and the company remains fully responsible for repaying what it has borrowed. Because this is exempt business lending, the Financial Ombudsman Service and FSCS do not apply. If you have questions about how an agreement affects your company, speak to us before you sign.

See also: Do you take a personal guarantee from directors?, Why don't you take a personal guarantee from directors?, No personal guarantee: what it means for directors.

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