You may close your Credicorp account at any time once all outstanding balances — including any drawn Flex balance, remaining Business Loan instalments, or open Slice arrangements — have been fully repaid. There is no fee for closing the account.
Before you request closure
- Confirm your balance is zero. Go to Account > Overview — all products should show a nil balance.
- Download any statements, agreements, or documents you need. Once the account is archived, retrieval requires a formal data request and can take up to 30 days.
- Cancel any standing order or recurring payment set up from your bank to Credicorp that is no longer needed.
How to submit the closure request
Go to Account > Settings > Close Account and follow the on-screen confirmation steps. You will be asked to confirm that you understand the account history will be archived and that you have downloaded the documents you need. An administrator user must complete this step — View Only users cannot close the account. Once submitted, our team will confirm closure by email within two working days.
What happens after closure
Your login credentials cease to work once the account is archived. Any unused Flex limit or approved-but-undrawn Slice arrangement is cancelled. If you wish to borrow with Credicorp again in the future, you would need to submit a new application, which is subject to credit assessment at that time.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: How do I download statements and loan documents from my Credicorp account?, How do I update the bank account details on my Credicorp account?.