You can request a copy of your Business Loan Agreement whenever you need it — for example, for your records or to check the terms. There is no charge for a reasonable request.
Your agreement is the document that governs your loan: it sets out the amount borrowed, the rate and how interest is applied, your repayment schedule, and any fees that can arise. If you want to understand a specific figure, the agreement is always the definitive source.
Complete the Request a Copy of Your Agreement form and we will send a copy to the contact details we hold for you. You can also ask for a statement of account if you need a current breakdown of payments and balance, or check how interest is charged on your loan.
See also: How do I add users to my company account?, Changing the main account administrator, Changing your communication preferences.