Credicorp accounts support multiple users so that finance teams, directors, and authorised signatories can each have their own secure login. Only users with administrator rights can add or remove other users.
Adding a new user
Go to Account > Users > Invite User. Enter the new user's business email address and select their permission level — either View Only (statements and balances) or Full Access (drawdown requests, repayments, and account changes). An invitation email is sent immediately and expires after 48 hours. If the invite lapses, simply resend it from the same screen.
Removing a user or revoking access
Select the user from the Users list and choose Remove Access. Their session is terminated immediately and they cannot log in again. This is the recommended first step whenever a director or employee leaves the business. If the departing user was the sole administrator, contact our support team to reassign administrator rights before removing them.
Keeping access under control
Review your user list periodically — especially after staff changes. Unused accounts with Full Access represent an unnecessary security exposure. You can downgrade a user to View Only at any time without removing them entirely, which is useful during a handover period.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: Who can access my Credicorp account?, How do I update my company details in my Credicorp account?.