Credicorp may send your company updates about products, rate changes, and relevant content by email and through the portal. You are in control of whether you receive these communications and can update your preferences at any time.
How to update your preferences
- In the portal: Go to Settings → Notifications → Marketing. You can toggle email and in-portal marketing on or off independently.
- By email: Every marketing email we send includes an unsubscribe link. Clicking it removes the recipient address from marketing lists within a short processing period.
- By contacting us: Email data@credicorp.co.uk or message your account manager and we will update your preferences manually, confirming when it has been done.
What opting out does and does not affect
Opting out of marketing does not stop us sending service communications — messages about your account, repayment schedules, limit changes, or anything else directly related to the running of your facility. These are not marketing and we are required to send them regardless of your marketing preference.
Multiple contacts at the same company
Marketing preferences are held per email address, not per company. If several directors or employees are listed on your account, each person can manage their own preferences independently. Opting out one contact does not automatically opt out others at the same company.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: What data Credicorp collects from your business, How to request a copy of your business data.