Absolutely. Completing a finance application involves unfamiliar questions and documents. If any part of the process feels unclear, overwhelming, or physically difficult, we can guide you through it step by step or complete the submission on your behalf.
Guided phone walkthrough
Call us and a team member will go through the application with you in real time. We will explain each question in plain English, help you identify the right figures from your accounts, and allow as much time as you need. There is no time pressure and no charge for this. If you need a break mid-way, we can save progress and resume another day.
Assisted completion by email or message
If a phone call is not convenient, send us the information by email and we will populate the application form for you, then share it back for your review and authorisation before submission. You remain in full control of what is submitted in your company's name.
What information we typically need
- Your registered company name and Companies House number.
- The amount you are looking to borrow and the purpose.
- Recent filed accounts or management accounts (we will tell you exactly which).
- Bank statements — we can explain which months and which accounts.
We never need more information than is necessary to assess your application, and we explain what each document is used for.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: Support for directors with additional needs, Setting your communication preferences.