We do not accept debit or credit card payments for scheduled loan instalments or lump-sum repayments. This is standard practice for UK business lending: card rails are designed for retail transactions, carry interchange costs that do not suit loan servicing, and add reconciliation complexity that could delay posting to your account.
Accepted payment methods
- Direct Debit (BACS): The default and recommended method — automated, no action required each month once set up.
- Faster Payments: Suitable for overpayments, manual catch-up payments, or if your Direct Debit mandate is still being established. Same-day posting on UK business days up to the scheme limit.
- CHAPS: For large lump-sum payments or full early settlement — arrives same day with no upper limit, though your bank may charge a fee for outgoing CHAPS transfers.
How to make a manual bank transfer
Your loan payment sort code, account number, and unique payment reference are displayed in the portal under Make a payment. Always use your loan reference as the payment reference field; without it, posting can be delayed by one to two business days while we match the funds.
What about paying from a personal account?
Loan instalments should be paid from the company's own business bank account. Payments from a director's personal account can be accepted in exceptional circumstances but will be treated as a director loan into the business for accounting purposes, which may have implications for your company records. If you anticipate needing this, speak to your accountant first.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: How do I set up the Direct Debit for my loan?, Can I pay by bank transfer instead of Direct Debit?.