A payment extension gives you a little extra time on a single payment when a one-off event — an unexpected bill, a delayed wage — means the due date is difficult.
An extension is best suited to a short, temporary gap rather than an ongoing shortfall. If your business is likely to find several payments difficult, a longer-term arrangement is usually the better route, and we can talk that through with you.
Please request an extension before the payment is due, using the Payment Extension form. We will confirm the new date and any effect on your schedule in writing. If money is tight more broadly, see what to do if you are struggling to pay and our hardship and forbearance process.
See also: A debt collection agency has contacted me - is it genuine?, Can my accountant or another representative deal with you on our behalf?, Can my company make a partial payment if it cannot pay in full?.