Yes. Any director or authorised signatory can nominate another person to communicate with us on the company's behalf. This is useful if you are ill, travelling, dealing with a personal difficulty, or simply want your accountant or financial controller to handle day-to-day account management.
Who can be authorised
- A fellow director or company officer.
- Your accountant, bookkeeper, or financial adviser.
- A solicitor managing a company matter.
- Any other trusted individual or professional you nominate.
The authorised person does not need to be employed by the company.
How to set up the authorisation
Send us a brief written instruction — an email from a director's registered address is sufficient — confirming the person's name, their relationship to the company, and the scope of what they can discuss (for example, general account queries, or full correspondence including repayment matters). We will note this on the account and correspond with them directly from that point.
Limits of third-party authority
A third-party authority covers communications and information sharing. Any changes to the facility agreement itself — such as requesting additional funds or amending repayment terms — still require a director signature. We will flag clearly when a step needs to come directly from a director.
You can withdraw or update the authorisation at any time by sending us a new email instruction.
We lend only to UK limited companies and LLPs, and the loan is to the company with no director personal guarantee. As business finance outside the consumer-credit regime, it is not covered by the Financial Ombudsman Service or FSCS.
See also: Support if your business is going through a difficult time, Setting your communication preferences.